Banking Operations Job Opening

Tuesday, 9 August 2016

CCFS is different to a bank or credit union in that it is a religious, charitable, not for profit organisation. We are small but growing and as a result, the position of Banking Operations Supervisor has been created.

Reporting to the National Relationship Manager, you will be primarily responsible for providing a high level of internal and external customer service via the timely and accurate completion of operational tasks to ultimately satisfy the needs of our clients.

Responsibilities include:

  • Working as a key member of a small team
  • Managing third party relationships with service providers
  • Systems parameter controls
  • Management the payment systems, fraud control, statement production, fee processing, compliance tracking and actions, loan funding process, product change support and system parameters
  • Interest rate and transaction fee changes
  • Processing payments, irregular and rejected items
  • Monitor and order card and carrier stock
  • Transaction monitoring and card fraud
  • Internal control reporting
  • Process dormant accounts
  • Maintain a high standard of operational effectiveness by ensuring all CCFS internal policy and procedures are adhered to
  • Process and procedure documentation for deposit products and services

The successful applicant should demonstrate the following:

  • Sound understanding of payment systems
  • Understanding of dormancy and unclaimed monies legislation
  • Proactively engage in problem solving and solution based outcomes
  • Be able to identify improvements to business processes and procedures
  • Knowledge of the Data Action core banking platform

Ideally you will be in a similar role already and have a business degree or post-secondary qualification.

Please send your cover letter and resume to

If you have questions regarding the position, please contact Melanie.
Phone: (03) 9488 8800

View full job listing or apply through SEEK

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